Posts with category - Communication

Procrastination – lack of knowledge or lack of interest?

As my list of to-do’s continue to get longer and longer, both in my professional, personal and student lives, I often wonder how much of my perceived procrastination is because I don’t know how to do something or if I just have my priorities wrong?

There are definitely responsibilities in my life that are not interesting to accomplish, and more of those seem to get added to that list than the fun energizing ones.   I definitely tend to manage my time by due dates, although at times, even those need to be de-prioritized for a something more pressing.

Recently I was discussing with my manager an issue of a peer team being non-responsive to deadlines.  He told me that people don’t get things done because they don’t know how to do it or they don’t feel it important (de-prioritize).   I have been thinking about this a lot with my own internal de-prioritization.

I am a mom, wife, daughter, graduate student, e-commerce merchandiser for a large company, entrepreneur of a seasonal brick and mortar retail store, a person that wants to get into better shape and, although sometimes I forget, a human that still needs occasional downtime (a.k.a. sleep).

When managing yourself, a team of either direct reports or peers, or even managing up to a supervisor, keep in mind the reason why things may not be getting done.

Is it because someone doesn’t know what to do, or it isn’t a priority?

In both a personal and work environment, tasks that are less desirable, will take longer, or are more challenging are often put to the bottom of the list.  Balancing that with tasks that you truly are not sure how to tackle is key.

I am the type of person that needs all of the information to best make decisions, and often to even get started on a project.   In the ever changing nature of my job, that often leaves me stressed that I am late getting projects accomplished.   However, I look at other people in my workplace who constantly provide an overload of information and the minute by minute changes, where I wait it out for the final direction and give one set of directives.   Which is better?  Of course, I’m still figuring that out.

Often, I do notice that tasks or projects that I find myself skipping on my list are those that I am missing some point of knowledge that prevents me from either starting or completing.    When managing a team of people and you find that tasks are not getting accomplished, dig deeper, find out why.

Keep in mind that often, if you are the team leader, that others will not want to admit that they don’t know what to do.   Fostering an atmosphere of openness to ask the proverbial ‘stupid question’ and ability to admit when you also don’t know something, can work wonders in helping get to the underlying issue of why things aren’t getting done.

Another issue is that of prioritization or de-prioritization.  Does your team know what needs to be done first?  What tasks are most critical to the business?  What are the clear deadlines?   What are the one, two, three things that have to be accomplished today?   I know I need to start there and I’m sure my stress level regarding the rest of that long list will ease up.

If you’re feeling like me, ask yourself,

“What’s holding you back from that To-Do list?  Information or something more important?”

 I’d love to hear ideas you have for managing your responsibilities!

 

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Why Organizations Should Use Social Media

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I’m an avid supporter of  organizations using social media. Organizations should use social media to create a place for open internal communication and knowledge sharing, as well as customer engagement.

First, let me just say that it’s important to link any social media effort with your organization’s overall business objectives; it’s crucial for leadership to plan out how social media will fit in with the overall vision and goals of the organization. As leaders, we have to push social efforts not only to positively change organizational behavior and how employees interact with each other, but also to change how they interact and collaborate with customers.

Social media allows organizations to:

  • Clearly state the company’s vision and provide more transparent leadership
  • Enable employees to feel as if they are a part of the the overall vision and organizational plan by creating a sense of empowerment
  • Create a more transparent environment of collaboration and innovation through knowledge sharing
  • Engage their employees and customers more effectively, whether it’s through promotions or customer support
  • Improve internal processes and decision making which often times relies on effective and clear communication

We live in a time of connected employees and consumerism, where the employee and consumer voices are more powerful than ever. They are expressing themselves through active communities in and outside of the office. This is why it’s crucial the organizational leadership take the time to engage employees and customers in order to build trust, and it should never be used as a way to simply broadcast a commanding and controlling message. Social media provides and excellent opportunity for leadership to bridge employee and customer expectations with their objectives.

It’s important that organizations adopt social media because it has become a natural part of our everyday lives, not to mention part of the ebb and flow of effective companies. Social media can positively motivate employees as well as promote dynamic forms of peer and customer connections through increased engagement. It isn’t just a trend or a passing fad, it has become a part of who we are.

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